Sometimes, we cannot provide support for some reasons, if your site is listed into one of the categories that we don’t support, we will kindly ask you to go to envato and request a refund, we will obviously accept it from our side.

What we don’t provide support for

  1. Generic WordPress questions.
  2. Third parties issues.
  3. Any ticket that contains a harsh tone or aggressive language. Please be respectful!
  4. Any website that contains:
    • Drugs.
    • Adults contents, Sexual-oriented products or content.
    • Inappropriate images or videos and music.
    • Pork derivatives.
    • Wine or bars.
    • Gayism and lesbianism (LGBTQ).
    • Gambling.
    • Violence or terrorism-oriented content.
    • Religion attacks or extremism content.

Last updated on May 2, 2017